{"id":3430,"date":"2025-05-22T07:07:44","date_gmt":"2025-05-22T07:07:44","guid":{"rendered":"https:\/\/www.mlcorreduria.com\/servei-datencio-al-client-sac\/"},"modified":"2025-05-22T07:07:44","modified_gmt":"2025-05-22T07:07:44","slug":"servei-datencio-al-client-sac","status":"publish","type":"page","link":"https:\/\/www.mlcorreduria.com\/ca\/servei-datencio-al-client-sac\/","title":{"rendered":"Servei d\u2019Atenci\u00f3 al Client (SAC)"},"content":{"rendered":"<p>A <strong>ML Corredoria d&#8217;Assegurances<\/strong>, treballem per oferir un servei de qualitat, transparent i proper. Tot i aix\u00ed, si en algun moment no est\u00e0s conforme amb l\u2019atenci\u00f3 rebuda o vols presentar una queixa o reclamaci\u00f3 relacionada amb els nostres serveis de mediaci\u00f3, posem a la teva disposici\u00f3 el nostre Servei d\u2019Atenci\u00f3 al Client (SAC). <\/p>\n<p>Aquest servei s\u2019ofereix a trav\u00e9s d\u2019una <strong>entitat externa i independent<\/strong>, tal com estableix la normativa vigent, garantint imparcialitat, confidencialitat i una resoluci\u00f3 objectiva de totes les reclamacions presentades.<\/p>\n<p><strong>Pots adre\u00e7ar la teva queixa o reclamaci\u00f3 a:<\/strong><\/p>\n<p>EMIN GLOBAL, S.L<br \/>\nJacint Elias, 13, BJ | 08222 Terrassa | Barcelona | Espa\u00f1a<br \/>\nemin@emin.es<br \/>\n937362497<\/p>\n<p>Informaci\u00f3 addicional:<\/p>\n<ul>\n<li>El termini m\u00e0xim per emetre una resoluci\u00f3 \u00e9s de dos mesos des de la presentaci\u00f3 de la queixa o reclamaci\u00f3.<\/li>\n<li>La presentaci\u00f3 del document davant del SAC \u00e9s gratu\u00efta per al client.<\/li>\n<li>Abans de rec\u00f3rrer a altres organismes (com la Direcci\u00f3 General d&#8217;Assegurances i Fons de Pensions), cal haver presentat pr\u00e8viament la reclamaci\u00f3 al SAC.<\/li>\n<\/ul>\n<p>Si tens qualsevol dubte sobre aquest procediment, pots contactar pr\u00e8viament amb el nostre equip.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A ML Corredoria d&#8217;Assegurances, treballem per oferir un servei de qualitat, transparent i proper. Tot i aix\u00ed, si en algun moment no est\u00e0s conforme amb l\u2019atenci\u00f3 rebuda o vols presentar una queixa o reclamaci\u00f3 relacionada amb els nostres serveis de mediaci\u00f3, posem a la teva disposici\u00f3 el nostre Servei d\u2019Atenci\u00f3 al Client (SAC). Aquest servei [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-3430","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mlcorreduria.com\/ca\/wp-json\/wp\/v2\/pages\/3430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mlcorreduria.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mlcorreduria.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mlcorreduria.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mlcorreduria.com\/ca\/wp-json\/wp\/v2\/comments?post=3430"}],"version-history":[{"count":0,"href":"https:\/\/www.mlcorreduria.com\/ca\/wp-json\/wp\/v2\/pages\/3430\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.mlcorreduria.com\/ca\/wp-json\/wp\/v2\/media?parent=3430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}